It is never outsiders who destroy an organization
Program Titles
- Marketing for Non-Marketers
- The Seven Deadly Sins of
- The Great Barrier Thief: Full Culture Training Programme
Dr. Richard W. Buchanan is known for his belief that it is never outsiders who destroy an organization, but rather it is the employees who bring for-profits, not-for-profits, and government departments down. They do this by failing to understand why a customer-centered focus is paramount in every employer.
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