- Achieving Crystal Clear Communications
- Customer Caring Commandments
- How to Think Funny
- How to Humorize Your Life: A Proven 4-Point Plan!
- Care for Your Customers–Or Else!
- Secrets of Successful Direct Marketing
- He explains how you can boost profits and improve sales.
- Practical PR Principles and Publicity Pointers to Ponder
- Develop a culture to achieve Customer Satisfaction
John J. Daly’s How to Humorize Your Life: A Proven 4-Point Plan! His objective is to encourage attenders to be deadly serious in doing their job but to enjoy it by living light-heartedly. Daly’s Dozen Commandments for Crystal-Clear Communications, Practical ways to get your messages across in today’s fast-paced society where the attention span is in nanosconds. His advice applies to both written and oral communications. How Yogi Berra Can Help Advance Your Career Lighthearted presentation (originally titled “How to Think Funny”) illustrates how anyone can find and use clean, appropriate humor to make a lasting positive impression–even when the message is serious. His illustrations keep audiences laughing. Care for Your Customers–Or Else! John Jay Daly draws on a lifetime of experience as a customer caring counselor to explain his practical principles to ensure that the Customer is Always #1. Audiences find his “Ten Commandments of Customer Caring” and extensive series of customer-oriented checklists can help anyone easily diagnose where incremental improvements can be made to overcome continual customer service challenges. Creative Problem Solving
John Jay Daly’s problem-solving formula has proven so practical that it makes it easy for anyone to use his creativity and innovation techniques to crack even the toughest of challenges. His approach is immensely valuable for anyone who wants to solve either personal and/or professional problems. Secrets of Successful Direct Marketing:
Benefit from years of experience of this former VP of the Direct Marketing. He explains how you can boost profits and improve sales. John’s many tactical tipsheets, checklists and guidelines-coupled with his ability to focus on solving marketing challenges-will greatly enhance your learning process. “24 Principles of DM” and “12 Tested Testing Techniques,” and “Goof-Proof Checklist.”
The Wacky, Wondrous Worlds of Washington Enjoy humorous illustrated insights from a 4th generation native of the national capital who has been a lobbyist and PR professional through many administrations. John’s unique “50 Questions to Test Your IQ re DC” is fun to take and will later amuse your colleagues. It’s an ideal pre-event passout. His slidetalk is continually updated to reflect dynamic changes. John’s easy ability to field (or dodge) any question about the nation’s capital is always appreciated. He ends remarks on a patriotic note by reciting “A Toast to the Flag” the celebrated poem his late father wrote in 1916 to mark the first Flag Day. Practical PR Principles and Publicity Pointers to Ponder! John Jay Daly draws on successful career in public relations (he’s been Accredited as a “Fellow” by the Public Relations Society of America) to discuss practical ways that businesses of any size can capitalize on the ever-growing number of media outlets so they can “tell and sell their story.” His many educational passouts help extend the learning process plus John’s tasteful funny slides help to reinforce the value of finding humor in everyday life details.