- How to Keep your Customers Coming Back!
- Customer loyalty is worthless, customer trust is everything!
- Bullfrogs Have it Easy They EAT What Bugs Them!
- How to get along with anyone around your
- Retail Business is Show Business! : Where is the Emmy?
- How to get an outstanding ovation from your customers!
- Got Trust? 5 Secrets to Business and Personal Success
- Personal skills and team performance leads to success!
- Polish, Package and Present! Communicate with Class!
Anne M. Obarski is the “Customer Service SPY”.
She is an internationally published author, professional customer service speaker and expert on retailing.
Anne works with companies who want to create service strategies to keep their customers coming back. and helps leaders see their businesses through their customers’ eyes.
Her focus on handling a business owners’ two major problems: selling merchandise or services profitably and maintaining repeat and referral customers.
As a mystery shoppers, better known as retail Snooper, has secretly “snooped” over 2000 stores nationwide searching for excellence in customer service.
Maximize your personal “brand identity” and become invaluable!
Books by Anne M. Obarski
- Real WORLD Customer Service Strategies That Work!
- Surprising Secrets of Mystery Shoppers – 10 Steps to Quality Service That Keep Customers Coming Back
- What Customers Wish You Knew
- Applied Retail Mathmatics