Barbara Leigh Partridge, MPA

Consensus Building

Program Titles

Customer Service

Barbara Partridge, bringing out the best in people and organizations.

Barbara knows that enduring the recent Great Recession has cost companies dearly by obscuring their internal identity, purpose, and energy as they struggled to survive.

To address this, she offers her unique process, to organizations who find they must recover from these losses.

Barbara’s proprietary method was developed from her experience in senior management and personnel development, as well as her own extensive research and application of its use.

The results of implementing her formula — Consensus & Team Building, Organizational Assessment, Redefined Customer Service Excellence, and Employee Personal Effectiveness programs, have been dramatic in many organizations.

Customer Service program emphasize:
•Values
•Standards
•Awareness
•Customer care
•Effective communication
•Attitude
•Personal best
•Time management

Benefits include creating a team that is revitalized and recommitted to the company and its goals, a defined company culture, and measurably improved customer service. Its application works equally well for both the public and private sectors, and for-profit and nonprofit organizations, alike.

Barbara has always found different cultures fascinating and wanted to understand and foster an already growing appreciating of various cultures around the world to help her understand peoples’ unique values and beliefs.

She holds a bachelor’s degree in anthropology from UCLA and a master’s degree in public administration from the University of San Francisco.

She served in various leadership and managerial roles where she developed her method for revitalizing an organization from within.

Barbara received the College Woman of Distinction Grace Mitchell Lifetime Achievement Award.

She is a fearless leader, and after swimming with sharks in Tahiti several years ago, she realized that she could tackle any situation or problem with poise and clarity.

Barbara continues to help organizations define and solve their issues through their people.