- The Future of Retail Financial Services
- The Battle for the Bank Account: And Why the Banks Will Probably Lose…
- Advocacy, Behavior, Context – The New Rules of Engagement
- how Movenbank will revolutionize retail banking on multiple fronts
- How Customer Behavior & Technology is Changing Banking Forever
- Banking: If they are not too risky a proposition, we might let them be our customer.
- Wallet is much more than just an NFC enabler
- Extending the mobile payments ecosystem
- The rate of diffusion is the speed at which a new idea spreads from one consumer to the next
Brett King a strategic advisor to the global financial services industry, “The foremost disruptor and futurist in banking today…”
A global expert on retail channel distribution, strategy, customer experience and consumer behavior, Brett focuses on improving customer interaction for businesses worldwide, with a focus on next generation banking.
Brett King on third generation banking – he is on the ground floor of creating it.
Founder and Chairman of Movenbank, the first direct mobile bank in the US and UK, he has been featured on BBC, CNBC, Bloomberg TV, The Wall Street Journal, Financial Times, The Economist and The Asian Banker Journal.
Recognized as a global expert on innovation, customer experience, channel distribution strategy and understanding the fundamental shifts in consumer behavior, he publishes regularly in his role as industry advisor on Huffington Post, Internet Evolution, FinExtra.
King is a Board Advisor at Geezeo, a leading software services provider for banks and credit unions.
He advises IAFM, the International Academy of Financial Management™ (previously known as the American Academy of Financial Management).
One of the founders of IAFM, one of the world’s fastest growing professional associations with more than 200,000 members, associates and affiliates in 145 countries,King was instrumental in the development of the worldwide certification training provided by IAFM.
He led the Asia division for Modem Media/Digitas
(part of the Publicis group)
managing revenues in excess of $10m per year and a 100 to 150 staff persons.
King was a Director for Deloitte Consulting with service line responsibilities in the technology integration arena across the Asia region, particularly within the financial services practice.
King advises top financial institutions globally and has presented at conferences in more than 30 countries for organizations like Google, Forbes, Oracle, The Economist, SWIFT, the American Bankers Association, Bloomberg, The Asian Banker, IIR, Marcus Evans, DTT Fast 500 and HSBC.
An international judge for The Asian Banker Retail Banking Excellence Awards, the GSMA Global Mobile Awards, the Middle East Business Achievement Awards and the Middle-East Retail Banking Awards.
The Future of Banking
Banking and Finance Sector
Executive and Professional Development
Channel Optimization and Prioritization
The Big Shift in the Fundamentals of Consumer Behavior
Most of our business models are based on physical interactions, processes that occur face-to-face and value based on presence.
What happens when the fundamentals of consumer behavior shift?
If you don’t yet understand “The Big Shift” then it is likely you and those around you still perceive changes like the arrival of the internet, Smartphone’s, mobile payments, Social Media and networking as the progression of technology adoption. But what if there was much more to these changes? What if they formed the basis of something fundamental and when seen collectively they foretold much bigger and more significant changes in the future?
Whether it is a brand, the value assets or the potential of a future investment, chances are consumers are already communicating their opinions using social media platforms.
Tools that have arisen from ‘The Big Shift’ include the process of ‘sentiment analysis’ which will allow investors to forecast the attitude of consumers with regards to specific issues based on what the public are communicating. This in turn, creates an opportunity to access knowledge that is already available in forecasting the success or risk of an investor’s current or future portfolio in ‘real time’.
Learning to surf ‘The Big Shift’, provides investors with an opportunity to reconnect the marketplace, removing intermediaries streamlining blockages in communications which in turn impede marketplace competiveness.
By using simple social media tools, the property industry can not only capture and search the expertise available within the network, but also create relationships encouraging peer to peer lending and private investors.
Brett King has appeared on Bloomberg TV, CNBC, been featured in the Financial Times, Washington Post, and has spoken at events for Google, Oracle, and some of the world’s biggest banks and corporations – explaining “The Big Shift.”