Premiere Health Care Service Leadership and Implementation
Program Titles
- Creating World Class Customer & Employee Satisfaction
- Empowers hospitals and healthcare organizations to achieve significant improvements in patient, employee and physician satisfaction.
- Keep Your Nurses and Healthcare Professionals for Life
- Thriving on Health Care Reform
- Creating World-Class Patient, Employee, & Physician Satisfaction
- World Class Patient Satisfaction & Employee Retention
- The Magic of Frontline Engagement
- The Leadership Factor in Value-Based Purchasing
- Keep Your Nurses and Healthcare Professionals for Life
Brian Lee leading expert in the field of world-class Patient Satisfaction, Blueprint For Healthcare Transformation.
Known as Healthcare’s “Mr. Loyalty,” Brian not only educates his audience on the how-to’s of patient, staff, and physician loyalty (a particularly important subject in this era of HCAHPS and Value-Based Purchasing), he also inspires hope and commitment, resulting in a renewed passion for care-giving.
Creating World Class Customer & Employee Satisfaction
Our Creed, We make a difference in the lives of people . . .
Who make a difference in the lives of people.
An expert performance enhancement specialists to deliver our instructor-led programs, including our core service offering:
Employer of Choice – Service Excellence Initiative™.
Transformational training and implementation process that educates and empowers hospitals and healthcare organizations to achieve significant improvements in patient, employee and physician satisfaction.
On healthcare customer service and professional development. Conference, Vision, Values and Inspired Healthcare Leadership: Creating an Unstoppable Customer-Driven Team
Books by Brian Lee
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