In today’s volatile economy, quality customer service is the competitive edge for all service organizations.
Program Titles
- Leadership During Times of Uncertainty
- Master the steps in developing a high-performance team
- What messages and methods of management, workstyle and dealing with the public are worth pursuing and others best left behind!
- Communications skills reflect our level of ability and confidence.
- Overcome / avoid job burnout and gain personal power by thinking powerfully
- Bring out the leader in yourself! Find out how to win the support and respect of all the people you need to and do an exceptional job.
Masters Degree in Change Process, Carol helps managers and employees build commitment and skills for high performance in these changing times.
She prides herself in getting the audience involved, using humor and playful interaction. Each session is informative, humorous, interactive, and inspirational leaving participants with technical skills they can use the next day at work.
Book Carol L. Ritz for your Event!