- Delighting Internal & External Customers
- Diversity: Opportunity for Creativity
- Exploring Differences in the Workplace
- Believe and Achieve
- Opening Channels of Communication
- Converting Followers to Leaders and Leaders to Agents of Change
Charlene Shea offers challenges, ideas, suggestions, skills, and specific techniques to associations and companies to help them eliminate the subtle barrier that keep individuals from reaching their full potential and companies from achieving their corporate objectives.
Charlene Shea’s style is upbeat, warm and open, inviting active interaction from the participants.