- Second To None – Superior Service, Quality and Leadership
- Peak Performance and High-Performing Teams
From his role as computer scientist on the Apollo Eleven first moon landing to his current consulting with corporate and healthcare leaders on restructuring and redesign, Dr. Garfield provides the tools needed to integrate first-rate service, speed, technology and employee / management partnership in a global marketplace.
Garfield has conducted the nation’s most respected continuous study of business high achievers and their companies. His conclusions form the basis of some of today’s most advanced management strategies. Basic to his findings are: regardless of age, educational background, or profession, America’s most productive people share the same set of basic skills, and these skills are learnable.
Dr. Garfield’s remarkable career is itself a study in the how-to’s of high performance. He is author of the widely acclaimed Peak Performance trilogy – Peak Performers, Team Management and Second to None. Dr. Garfield as America’s leading authority on business high achievement. Together they are a blueprint for managers and salespeople pressured to continuously improve while doing more with less.
His unique power as a speaker comes from his hands-on experience as an executive and team leader in the profit and non-profit sectors – witnessing, learning, and demonstrating the key skills of superior service, quality and performance.
Specializing in reengineering strategies for superior service, quality and performance. His bold vision of the farther reaches of human performance bring him into frequent contact with leaders in business, healthcare and government worldwide.
Books by Charles Garfield, Ph.D.