- Emmy and a Telly award-winning broadcaster & journalist
- True Clout – How To Be The Influencer You Want To Be
- Talk Less, Say More: 3 Habits to Influence Others
- The Consumer Behavior Shift
- The Real Deal: Real Influence, Real Leadership, Real Results
- The power of influence can transform anyone, anywhere
Connie Dieken: The economy and competitive landscape has accelerated our work and life, attention spans are shorter, and its more imperative now that we are people who inspire others to action plus communicate and lead with purpose and confidence.
Today’s customer wants us to connect with them.
Connie delivers what people want and give them what they value.
Connie Dieken focused on the consumer behavioral shift in the retail marketplace.
She concentrated on three main ideologies:
Convince proving that if we connect with our customer, then we will have a greater influence on what and how they purchase.
Connie emphasizes that we need to figure out what people value, and we can do that by looking at where they place their time, effort and money.
Once we do that by communicating in their language, we will have their immediate attention and they will be more receptive to our message.
“Connie’s forward-thinking, actionable communication shortcuts can elevate anyone’s game.”
Selling in today’s economy is fraught with distrust and requires a new perspective on tried-and-true communication techniques.
People have been captured by fear, distrust in companies and our government is high, but there is still a bright spot and it’s these same people. We all want to trust, we all want to be confident, we all can be motivated to act. We just need the right people to show us the way.
Connie shows audiences how selling through the fear is possible in today’s market by knowing the successful communication techniques to influence people to act.
Sellers need to know how to listen and tailor their pitch to the customer; speak candidly and confidently to their needs; learn when to sell their expertise and nonpressure techniques; and convince the customer to move past the doubt to close the sale.
GDP isn’t the only casualty during economic hard times and when we start to look at our companies on the micro level, we see that the morale of our team has also been hit hard. People worry for their families, they worry for their jobs, but it’s the leader’s job to foster an environment for self-motivation to improve company morale.
Connie takes audiences through the importance of team building to improve communication and leadership skills within an entire organization. She gets audiences to understand company goals and the role they play in the success, which leads to a stronger working environment with improved collaboration, better performance, and increased retention of top talent.
So much of communication is non-verbal, whether it’s body language, facial expressions, electronic communications, or even just an awareness to the reactions of others. Much of business etiquette really boils down to your acknowledgement and consideration to the people you are interacting with.
And while there are many areas that can be construed as rules, and that remaining aware of the old adage “do unto others” is important to be mindful of, we benefit more by staying in the moment of those we are interacting with.
Connie highlights that the popular notion of etiquette can be solved through our consideration and respect of the people and situations we are engaging. Communications and business etiquette should always work to this end. When we engage with people as if they are the center of the universe, just by our behavior, we influence positive action and inspire confidence.
In business and life, our ability to effectively communicate is the most important skill needed to accomplish anything, and yet it is the single greatest challenge in business today. When it comes to our people, so much more is expected from them, we need to reach them on the road just as much as in the office; and yet, this need also decreases their attention spans, makes people more distracted and eager to get to the point.
Connie talks frankly about the need to connect instantly in order to capture attention and gives useable tips helping anyone be heard and understood to influence others to action. Audiences walk away with the skills to achieve more in less words, cause less confusion communication and build more rewarding relationships. Connie inspires audiences to act knowing that the skills they learn will increase their ability to influence through communications.
Books by Connie Dieken