The Pyramid of Customer Service
Program Titles
- Your Sixteen Second Success
- Take the Chill Out of Cold Calls
- Turning Customer Service Inside Out
- The Voice of Customer Service
- Expressions of Excellence
- Teaming with Success
- Story Tell Story Sell Sales Through Storytelling
Craig Harrison, expressions of excellence to help professionals sell and serve, lead and listen better through improved communication, customer service and leadership skills.
He does it with humor and style, using interactivity, role plays, fun and creativity. Craig transforms passive recipients of information into active participants in their own learning and discovery.
Skills taught are immediately replicable. Audiences laugh and learn as they tame complex topics and realize the sweet taste of success under Craig¹s tutelage.
Craig’s clients include United Airlines, SBC Pacific Bell, Hitachi, the San Francisco Convention and Visitors Bureau and many more.
His numerous published articles (100+), and products also support his expertise: clear and confident communication, stellar customer service and great esprit de corps.
Craig receives high marks for listening and customization, serving his clients well, creating a warm environment conducive to success, and high content too.
Books by Craig A. Harrison
- Ice Breakers for Speakers & Trainers
- Productive Meetings Made Fun and Easy
- Get the Job You Want!
- Craig’s Creativity Compendium
- Your Sixteen Second Success
- The Pyramid of Customer Service
Book Craig A. Harrison for your Event!