Customer Service: Psyched on Service®: David was awarded the International Enterprise of the Year for Innovation
Program Titles
- Marketing Mentality – The Inner Game of Service Delivery
- ChangeVictim to ChangeMaster – Leading change with relative ease and grace
- The Marketing Mentality®
- Psyched on Supervising®
- Brandslaughter
- Psyched On Service – Building a Total Service Mentality
- Leading Enterprise Through Tough Times – No nonsense, pragmatic strategies to lead your team through tough times
David M. Corbin, BS, CPC, specializes in maximizing the productivity and profitability of business, industry and government
He has custom designed and facilitated programs that focus on building productivity enhancing systems and developing and maintaining effective organizational personnel.
As competence goes up linearly, overall performance goes up algebraically. Perhaps the greatest leverage point in the productivity and effectiveness of your front line employees is the ability of your supervisors to creatively and confidently grow their skills, confidence, competence and desire to continue improvement. One has only to assign a dollar value to employee productivity, reduced turnover, and maximized performance.
Each participant will understand that they represent the entire company with every action they take. They will understand that they are associate marketers of the enterprise and that they carry the credibility and reputation of the whole enterprise.
A former psychotherapist with a background in healthcare, he has served as management and leadership consultant to businesses and organizations of all sizes – from Fortune 20 companies to businesses with less than 1 million – and enjoys the challenges of all. He has worked directly with the Presidents of companies such as AT&T, Hallmark, Sprint as well as the Hon.Secretary of Veterans Administration and others.
Books by David M. Corbin, BS, CPC
- Psyched on Service
- Illuminate the Negative
- Illuminate- Harnessing The Positive Power of Negative Thinking
Book David M. Corbin, BS, CPC for your Event!