Rock ‘n’ roll music is used as memory anchors to explore issues for the emerging business world.
Program Titles
- Leadership Versus Management
- Creating an Effective Work Environment
- Reinforcement and Recognition
- “It’s not what we know, it’s what we show we know.”
- The Customer Service Attitude & the Spirit Cycle
- Getting to the Root Cause of a Problem
- Turning Negatives Into Positives
Donna takes her audiences on a JukeBox Journey as they explore leadership and customer service skills necessary to meet the challenges of the emerging workforce and the ever-changing business environment. She shares practical ideas for immediate implementation. With the Disney Company including at Tokyo Disneyland. Has inspired thousands of people to achieve greater effectiveness, happiness and contentment in their jobs while stimulating superior levels of performance. She has benefited hundreds of organizations in a variety of industries throughout the United States. After more than a year, we are still using music to create memory anchors. “An awesome presenter best I’ve seen in 27 years in education.” “Lively up beat presentation.”
Books by Donna M. Long
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