Referralship: The Art & Skill of Refferal Relationships
Program Titles
- How do you become a referral expert
- Image Promotional Products
- Business Development
- Marketing and Advertising
Draughon Cranford:
Point Promise
1. Prompt and Timely Delivery of Orders
2. Accurate Order Fulfillment
3. Products Available When Needed
4. Overall Product Quality
5. Timely Response to Customer Concerns
6. Competitive Pricing
7. All Charges Clearly Explained
8. Easy Access to Product and Price Information
9. Samples Available
10. Variety of Product Selections
11. Image Service (Over Promising and Over Delivering)
Books by Draughon Cranford
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