- What Organizations Do to Achieve Extraordinary Results
- Here Today or Gone Tomorrow: Proven Ways to Attract, Retain and Motivate Your Workforce
- Managing Change in Turbulent Times: Keeping Your Employees Engaged, Motivated and Heading in the Right Direction
- Gladiator Leadership: What Leaders Do To Accelerate Performance and Generate Bottom-Line Results
- Hire the Best, Forget the Rest!
- Reward and Recognition Strategies to Boost Performance
- Fast, Focused and Friendly: The Essentials of Great Customer Service
- Dynamic Teambuilding: How to Enhance Communication and Build Effective Teams
Gregory P. Smith, MS: If you want to achieve success and stay competitive, take care of your front line. Recognized as a leading authority on talent management, organizational transformation and employee retention.
Smith teaches you how to create exceptional workplaces that attract, retain and motivate talented people.
“The backbone of any organization is the people on the front line. No matter what industry you are in, success depends on engaging their creative abilities and accelerating the performance of the entire workforce, from the bottom to the top.”
Smith has addressed organizations in over 26 countries. He has spoken to hundreds of associations, human resource associations, healthcare organizations and businesses.
Topics include how to:
Create best places to work
Build strong leaders
Deliver outstanding customer service
Attract, retain and engage your workforce
Grow your business and increase sales
Smith’s presentations are inspirational, informative and entertaining with a highly interactive style that connects with audiences.
He combines story and strategy to teach audiences how to create high performance organizations that lead change, growth and innovation.
Smith helps executives and business owners accelerate individual and organizational performance and navigate through increasing rates of change.
He helps design strategies and processes to grow organizations and implements business initiatives creating clearer direction, increased profitability, stronger executive teams, improved communication and happier and more productive employees.
Clients include Malcolm Baldrige National Quality Award winners and Fortune magazine’s “Top 100 Best Places to Work.”
Smith has also designed professional development programs for national and international organizations including Yamaha, Ace Hardware, AFLAC, Hallmark Cards, Sony, Deloitte, Bobcat, Kaiser Permanente, AT&T, Turner Broadcasting, Delta Airlines and Honda.
Smith built his career on the front line as a U.S. Army Officer.
Responsible for quality management and strategic planning for the U.S. Army Medical Department.
In addition, he served on the Board of Examiners for the Malcolm Baldrige National Quality Award, the nation’s highest honor for business excellence presented by the President of the United States.
Smith has written and published over 350 articles and 9 books including his latest, Fired Up! Leading Your Organization to Achieve Exceptional Results.
He has been featured in hundreds of magazines and trade journals and appeared on numerous television and radio programs, including Bloomberg Business News and PBS television.
The Navigator Newsletter, Publisher
The New Leader: Bringing Creativity and Innovation to the Workplace
TNT for Teams: Dynamic Ways to Reward, Energize and Motivate Your Teams
Here Today, Here Tomorrow: Transforming Your Workforce from High-Turnover to High-Retention
Icebreakers and Teambuilding Exercises
Supervisor’s Passport to Success: A Quick and Easy Guide for Managing People
401 Proven Ways to Retain Your Best Employees
Fired Up! Leading Your Organization to Achieve Exceptional Results (2010)
Christian Science Monitor
President & CEO
Kiplinger’s Personal Finance
Investor’s Business Daily
Honors & Awards
Board of Examiners, Malcolm Baldrige National Quality Award
Legion of Merit and the Order of Military Medical Merit, U.S. Army Surgeon General
Harvard University’s International Directory of Management Scholars
One of the nation’s Top-Ten “Rising Stars” in human resource management, Human Resource Executive magazine
“Greg is a creative genius. He is laser-focused on providing his clients with solutions in talent management, leadership development and customer service. He gets the job done and will produce the results you need.”
Four hours of my time in your seminar has resulted in a 51% improvement of our revenues during the first quarter of the year. We should reach $450-500 million easily. Our teams work smart as well as hard and each member is having a lot more fun working together. You are the ‘Deal of the Century.’”
“[Greg’s] insights into determining issues, problems and opportunities inside any company are among the best I have seen. He can literally walk into a company or organization, and just by observing people work and communicate and asking a number of key questions, he can … understand why the company is not advancing the progress on its own and what it needs to do to move forward. If you want problems identified and solutions provided and implemented, Greg is one of the best I have seen. You will go ‘right’ by working with Greg.”
Books by Gregory P. Smith, MS
- The New Leader: Bringing Creativity and Innovation to the Workplace
- How to Attract People, Keep and Motivate the Workforce
- Tips’N Techniques: Dynamic Ways to Reward, Energize & Motivate Your Teams
- Here Today, Here Tomorrow: Transforming Your Workforce from High-Turnover to High-Retention
- Chart Your Course
- 401 Proven Ways to Retain Your Best Employees