- Dealing with Uncertainty
- How to reduce the consequences of human error on productivity: Perfomance Diagnostics
- Business Governance & Change Management
- The Missing Link in the Value Chain™: Diagnosing Challenges to a Value-Chain)
- Opaque realities are the breeding ground for human error, causing organizations to implode.
- An organization has its own purpose for serving its clients and community: Anticipated Outcome!
- Cleaning Out that Old Toolbox
- Organizations will implode when the reality of their Anticipated Outcome is set to follow selfish goals.
- When Your Purpose is Making Money
Hans Norden is a forward-thinking expert on organizational innovation, who educates, and helps decision-makers of privately owned middle market companies, on their strategic and structural change-initiatives.
Businesses around the globe are facing significant problems in retaining key-employees and achieving their top-and bottom-line goals?
Throwing smarter, faster and labor saving tools at these challenges costs money and liquidity is tight. Reducing the workforce saves money, but you cannot cut your way to success.
Besides, treating human beings as assets in good times and liabilities in lesser, does not instill the kind of loyalty you have somehow come to expect from key employees. You can either accept, have faith in future developments, or decide to actively change any of these unwelcome outcomes.
So, what’s your plan?
Not realizing your goals is the characteristic of failure. Although failure poses a challenge to your goals, it also bears the seeds of its solution.
In order to help you discover these previously unknown solutions, his program provides you with an alternative perspective on performance that is different from your habitual point of view.
It was Albert Einstein who suggested this approach when he said:
“We cannot change the significant problems we face with the same level of thinking we were at when we created them.”
Performance Diagnostics: “There’re no accidents, just cause and effect relationships.” This implies that when we generate unintended and unwanted results or effects, we need to decide on a course of action that removes or at least significantly reduces their cause or causes.
Hans draws from his personal experience, insights and studies, when describing the process of creating authentic solutions™ to reducing the unintended and unwanted consequences of high-level management decisions on business performance, commonly known as human error.
“Creating a choice of Solution-Alternatives” builds on the skills and “Problem-Gravity Chart” you obtained through the “Performance Diagnostics” workshop. Based on the challenges you ranked highest in importance to the organization’s sustainability and profitability, you’ll learn to apply a logical and creative process for developing a wide range of practical possible solutions. These solutions contain simple and realistic activities for immediate implementation that you learn to combine into three to five authentic solution-alternatives.
Books by Hans Norden