- Performance Achievement
Jim A. DeSena, MBA, MS, BME: Inspires executives, salespeople and others at prominent corporations, large associations and growing companies to achieve their goals and enjoy less stressful, more productive and more fulfilling lives. Jim helps you develop compelling business strategies, provide award-winning customer service, and sell high-value, innovative customer solutions in an environment of rapid change.
James areas of expertise are sales and leadership. He has designed, developed and delivered programs for 200 prominent organizations.
Jim helps clients develop compelling business strategies, provide award-winning customer service, and sell high-value, innovative customer solutions in an environment of rapid change.
His research focus is on organizations that create sustainable leadership, customer value and employee productivity.
He has an MBA in Management, an MS in Mechanics and Materials Science from Rutgers University and a BME in Mechanical Engineering.
His practical ideas, personal stories and sincere humor will captivate your audience. The valuable follow-through strategies he shares for applying the ideas will delight you.
AAA, Bright Horizons, BAE Systems, Chrysle, Carnegie Bank, Erie Insurance, Intel, Johnson & Johnson, Medtronic, The Port Authority of NY & NJ, and its PATH transit system where he developed a customer service vision with the Director/GM and then shared PATH’s customer service message and skills with 800 PATH employees.
Books by James A. De Sena, MBA, MS, BME
- The 10 Immutable Laws of Power Selling: The Key to Winning Sales, Wowing Customers, and Driving Profits Through the Roof
- 10 Qualities of An Outstanding Coach, 25 Ways to Motivate and Retain Top Talent,