- Dazzling Service
- Life’s Three Burning Questions
- Loyalty: What does it require to keep a customer loyal?
- Great-Full: Looking for the positives.
- Presentation Skills
- Top 10 most effective customer service techniques
- Makeup & Muscle: A hilarious, informative new take on workplace communication.
James Lloyd plucks his poignant stories from a background rich in training, leadership development, sales, customer service and, as he puts it, just good ol’ living. While memorably weaving this all together, James displays a remarkable gift to touch people’s hearts.
James has captivated and inspired audiences on five continents. He magically engages listeners with his genuine down-home approach; a unique blend of timely humor, insightful knowledge, contagious enthusiasm, and a personal sharing.
Books by James Lloyd