- Jason’s presentations are designed to reinforce the concepts and skills geared to increase learning and assist in the transition from the meeting room to the workplace.
- The Culture Cure
- High Performance Leadership: Lead Smart
- Teams That Work: Creating Teams that Succeed Together
- The Southwest Effect: Successful Practices of a Market Leader
- Culturetopia: Creating High Performance Organizations
Jason Young, Ex-Southwest, Airlines Leader: Capturing the innovative strategies and tactics he learned at Southwest Airlines, Jason Young offers insights and practical information that can be implemented immediately.
Jason Young has been called a “rare breed” when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines. During his tenure with the airline consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company’s innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today.
Driven by the need to extend his unique insight in leadership development to others outside Southwest, His focus is on corporate training and development services specializing in leadership, customer service and team building. Today, Jason shares his vision in developing successful corporate cultures and workplace environments with forward-thinking companies, including ALLTEL Communications, Hawaiian Airlines and Tyson Foods, to name just a few. He has even returned to his old turf – Southwest Airlines – to extend his knowledge as a corporate training consultant in leadership development area once again.
Capturing the innovative strategies and tactics he created at Southwest Airlines, Jason offers insights and practical information that can be implemented immediately. His keynote presentations are fast becoming in demand for audiences of all types – from senior level executives to front line employees. Jason’s messages reach to the core of every audience member with his unique style and engaging presentation skills. Participants are treated to a compelling experience that will change the way they view themselves, their customers and the company for which they work.
Jason’s presentations are designed to reinforce the concepts and skills geared to increase learning and assist in the transition from the meeting room to the workplace. The result is an inspirational encounter that resonates long after his presentation is over.
Books by Jason Young