Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Program Titles
- Secrets of Connecting: Knock Your Socks Off Selling
- Answers about cold calling, networking, presentations, closing, follow-up, keeping customers loyal, and how to handle an angry customer
- Secrets:Selling at the Highest Level
- Getting Your Way: How to Speak, Write, Present, Persuade, and Sell Your Point of View To Others
- YES! Attitude: How to Find, Build, and Keep a YES! Attitude for a Lifetime of SUCCESS
- Real World Answers That Make Sense, Make Sales, and MAKE MONEY
- Close the Sale
- How NOT to lose the sale to Price
- Objection Cure and Prevention
Jefrey H. Gitomer, creative, on the edge, writer and whose expertise on sales, customer loyalty, and personal development is world renowned. Known for being funny, insightful, and in your face, real world, off the wall, on the money. He gives audiences information that they can take out in the street and turn it into money.
Jeffrey Gitomer is the author of The Sales Bible and Customer Satisfaction is Worthless – Customer Loyalty is Priceless. His syndicated weekly column Sales Moves appears in more than 75 business newspapers, and is read by more than 3,500,000 people. Jeffrey and sales experts from all over the world.
Books by Jefrey H. Gitomer
- The Little Black Book of Connections
- The Sales Bible, The Little Red Book of Selling
- The Little Red Book of Sales Answers
- The Little Black Book of Connections
- The Little Gold Book of YES! Attitude
Book Jefrey H. Gitomer for your Event!