- Service today is mostly minimalist (yawn) with a splash of brilliance once in a while.
- Outwit, Outlast, Outserve: Ultimate SERvival Strategies
- Are You Winning With Service?
Joan Fox is dedicated to expanding the potential of organizations, corporations and individuals by providing high quality customized presentations. Joan brings time tested skills to the platform. She has a high energy, playful style that has stimulated audiences.
Joan’s clients include IBM, AT&T, NCR, the Federal Reserve Bank, National Amusements, Inc., and New York Life Insurance along with many others. She has been published in the Small Business Journal, About Bizz Magazine and numerous trade publications. Joan Fox is nationally recognized as a Customer Service and Service Leadership Expert. Joan has become a trusted resource for companies and associations to help increase their capacity to compete and win. Joan challenges people and businesses to think in innovative ways.
Joan’s speaking style is playful, yet content driven. She believes that learning is facilitated by involvement, interaction and having fun. A hallmark of Joan’s work is the customized content that ensures a meaningful end product.
Books by Joan G. Fox