Simple Ideas for Communicating with Ourselves and Others
Program Titles
- Pushing Your Own Hot Buttons
- Making Connections: The Art of Establishing Rapport
- HAVE FUN AT WORK… WITHOUT GETTING FIRED
- Ineffective communication is often cited as a primary component of employee unhappiness.
- Business Daffynitions: Humor from the Workplace
Joseph J. HeuerThe Idiot-Proof Guide to Customer Loyalty
If quality determines Customer Loyalty, how could you possibly explain Dominos Pizza?
Joe demystifies the process of creating Customer Loyalty by answering that question. In this entertaining and inspiring program, you’ll learn the simple universal principles that will not only inspire your Customers to keep coming back, but will encourage them to sing your praises to the world.
Joe also explores the myths about Customer satisfaction that you need to understand in order to thrive in today’s and tomorrow’s marketplace. Learn to leave your competitors behind while you create a new category of one. This is a presentation for any organization that wants to make the quantum leap from Customer satisfaction to Customer loyalty.
Daffynitions Live delivers some of the wackiest, insightful and thought-provoking one-liners and vignettes in the business.
Ranging from business to relationships to parenting to politics (and other everyday observations and annoyances),
Joe’s uniquely creative view of the world is certain to make your next luncheon or banquet a smashing success.
Joe also promises to include several of his “World’s Shortest Seminars”, which are certain to strike the funny bone of anyone who has suffered through a boring training session.
Joe’s ability to address a variety of business issues in a humorous manner makes him the ideal speaker for your next event!
Books by Joseph J. Heuer
- Pushing Your Own Hot Buttons: A Simple Lesson in Living Deliberately
- The Idiot-Proof Guide to Customer Loyalty
- The Wit and Wisdom of a Regular Joe: 101 Thoughts to Get You Thinking
- Making Connections: The Art of Establishing Rapport
- Expressing Personal Potential: The PAY ATTENTION! Guide
- The Pocket Guide to Member Loyalty
Book Joseph J. Heuer for your Event!