- Workplace communication
- Conflict management solve people problems.
Kathleen Fletcher is known as a “people equal profits” person.
People succeed, companies don’t.
Her interactive and high-energy style programs on customer service, workplace communication, constructive confrontation, and conflict management solve people problems.
A certified mediator, clients include insurance companies, health care providers, U.S. and Canadian newspapers, the travel and hospitality industry, state and federal agencies and others.