- The Care and Feeding of Your Customer
Louisa RogersI’m a trainer with many years of experience helping people become better managers, better communicators, and better leaders through leadership growth knowing how to mediate conflicts
between individuals and teams.
“The response to your presentation was overwhelming. Participants
commented on your wonderful speaking ability, how well-organized you
were, and your dynamic style.”
“Outstanding! Relevant, appropriate information–just what our
hard-working staff needed.”
“You were able to get a large group that does not interact willingly to
participate. Your ability to develop rapport with the audience is
“Your delivery was energetic and thought-provoking, the information
powerful yet easy to digest, and the group exercises fun. Thank you for
sharing your wisdom with us.”
Effective management is rarely intuitive; rather, it is a learned skill
that requires training and practice.
The transition from staff to supervisor is one of the biggest
challenges in an employee’s career, one that requires not only working
differently, but thinking differently.
Through a series of practical, interactive, skill-building
trainings, I support staff and supervisors in developing their
leadership strengths in a safe and cohesive setting.