- Corporate Protocol for the Business Professional
- Cross-Cultural Contrasts and Comparisons
- The Art of Hosting International Clients and Visitors
- Protocol for the Job Interview
- Conversational skills
- Presence, body language and gestures
- Dress and grooming
- Decipher where the ‘power’ lies
- Recognize the role culture plays in negotiations
Marie Betts-Johnson is an internationally recognized on how to handle any situation with grace and poise, in the new world of equality of the sexes, classes and races. The emphasis is on the true meaning of etiquette which is kindness.. Ms. Betts-Johnson served four years on the staff of the Late King Hussein and Queen Noor of Jordan. This experience gave her the opportunity to meet with, and interact with royalty and dignitaries from all over the world. She then went on to hone her protocol expertise, and has developed the most extensive business protocol and international protocol programs available.
Marie Betts-Johnson’s experience and hands-on expertise have enabled her to develop protocol programs for top U.S. corporations including IBM, Gucci Timepieces, Sony Corporation, Johnson & Johnson, W-D 40 Company, Pfizer, U.S. Postal Service, and International Bankers’ Associations.
Ms. Betts-Johnson provides programs that contain the most up-to-date, universally accepted information etiquette and protocol, presented in an upbeat, humorous manner to keep audiences entertained, educated and enthralled! Ms. Betts-Johnson has identified the multi-layered complexities of hosting international delegations.
Anyone can learn the accepted codes of etiquette and protocol. Along with the foregoing benefits, it gives us the confidence to know that we can handle any business or social situation with professionalism.
Marie Betts-Johnson’s programs will give you the confidence to handle any business or social situation with finesse. You will put others at ease and reassure clients that they are dealing with professionals.
Office and Customer Service Protocol, gives management and office personnel, the communication tools necessary to create a more productive office environment. It also provides the tools necessary to ensure that every customer feels valued and respected. Effective office communications impact client relations… and your bottom line!