- How Great Teams Lead Change
- Make Change Happen: Success Built to Last
- Make Sales Happen: Sales Growth & Good to Great Performance
- Make Change Happen: How World-Class Teams Lead Change Faster
- Boosting Employee Engagement
- Level V Leadership & Built to Last
Mark C. Thompson: Senior business communication executive and angel investor.
Thompson will engage the audience in discussion.
The added insight from his interviews and / or the survey increases audience engagement, creates an exact fit with the theme of your event and assures that our research is right on target with your organization.
Mark C. Thompson has been a board member and advisor to Global 1000 companies and is Charles Schwab’s former Chief Customer Experience Officer, Chief Communications Officer and Chief of Staff.
During his tenure, the company’s customer assets grew ten-fold to more than $800 billion dollars in over five million client accounts, and continue to grow during the greatest economic storms in history.
Thompson created the Schwab Leadership Series and worked face-to-face with many of the world’s best global leaders and entrepreneurs – from Richard Branson and Steve Jobs to Warren Buffett, AG Lafley, Herb Kelleher, Michael Dell, Bill Gates, Ford CEO Alan Mulally and Zappos founder Tony Hsieh.
During his presentations, he shows how to implement the principles discussed in Good to Great.
Thompson is an expert advisor on Level V Leadership and Built to Last –transforming how leaders inspire managers to boost sales, innovation and lead change in a volatile world.
Thompson is Chairman of the American Express Leadership series for Peter Drucker’s Leader to Leader Institute.
Advisor to 8 companies while serving on the faculty of the World Economic Forum, John F. Kennedy University, and a scholar at Stanford University.
How do you convince your team not only to embrace change,
but actually lead the transformation now – with urgency?
How have world-class firms taken the leap that you’re facing?
The difference between top 3 market leaders & all others.
How to take advantage of turbulence in your markets in order to steal bases on competitors and build value for customers?
What are the three fundamental factors that galvanize change
in every person?
What are the steps to change in every organization?
Mark’s expertise on Success Built to Last reveals key insights into business growth, sales, service, innovation, leadership, customer engagement and talent management in a presentation ideal for groups looking for a “meaningful secret formula for success.”
Richard Branson, Virgin
“The purpose of your success is to serve others.
The purpose of your life is to love and be loved.”
Books by Mark C. Thompson
- Now, Build A Great Business!
- Admired: 21 Ways to Double Your Value
- Crisis As Opportunity
- Success Built to Last
- Weathering the Storm and Crisis As Opportunity