Root of the problem is not the employee’s blind adherence to policy, inability to empower employees to use their own good judgment & intuition
Program Titles
- Overcoming resistants’ to change
- Empower employees to use their own good judgment & intuition
Mark T. Eppler has executive-level experience as president and chief operating officer of an electronics manufacturer. By involving all employees in problem-solving, he overcame widespread negativity and substantially reduced the time needed to reverse negative performance trends.
His leadership skills helped redefine the company’s culture during a severe crisis. Despite offshore competition and a severe industry recession, Mark increased sales by 328% in four years (record profits annually).
Mark overcame the “commodity dilemma” by successfully repositioning the company from a manufacturing operation with services to a service company with products. The strategy has been nationally recognized as a “case study in the successful selling of a commodity product.”
An Award-Winning Educator
As an Adjunct Business and Management Lecturer, Mark’s courses were consistently among the most requested and highest rated.
Mark’s ability earned him the University’s Award for Teaching Excellence. In presenting the award, the Dean cited Mark’s “unusual ability to distill complex topics and communicate them in understandable terms.” Mark was also applauded for “the effective use of humor in creating an effective learning environment.”
Mark is frequently interviewed by newspapers and magazines such as USA TODAY and Investor’s Business Daily for his views on leadership and management issues.
Books by Mark T. Eppler
- Management Mess-Ups
- Shutting Down The Rumor Mill (Bullying Grades 6-8)
- Wright Way: 7 Problem-Solving Principles from the Wright Brothers That Can Make Your Business Soar
Book Mark T. Eppler for your Event!