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- A Workout Session for Your Professional Voice
- There’s No Such Thing as a Cold Call!
- How to Leverage Customer Objections
Melinda Henning has been teaching people to be effective communicators since starting out as a high school English teacher, she later worked with some of the toughest students around: prison inmates, psychiatric patients, acting-out adolescents, and athletes-with-an-attitude. And an early stint as a probation officer left no doubt that she can work with just about anyone. (When someone suggests they might be a “difficult” client today, Melinda just smiles.)
Melinda was Senior Trainer and Sales Associate, where she was instrumental in developing and marketing the acclaimed PowerSpeaking® program of FGA. She also developed and brought to market the pioneering Doing Business By Phone™ series of seminars for sales and customer service professionals, still being presented. Prior to that, she worked with a number of the top training organizations and with the University.
“Today, I’d rather watch a good business speaker than go to a movie,” says Melinda, who gave her own first public speech as a sixth grader. “I’ve always been fascinated with the power a person could gain with just the right turn of phrase, or a meaningful pause. Now words and ideas are my stock in trade! And people expressing their opinions to make good things happen! I cannot imagine better work!”
Melinda Henning has successfully combined her experience in education, training, and business (including an MBA in Marketing) to build on her belief that, as she puts it, “one person can make a difference…by speaking, – that is by speaking well, and with conviction.”