- Managing Negative People: Difficult People
- Interact well. Need a positive attitude. Ground yourself. Observe your audience.
- The Step System for Better Communications
- Emotional Intelligence Works
Michael Kravitz, Ph.D. (Psychology), people who are not emotionally smart waste time on personality conflicts, lose self control when faced with stressful situations, and undermine their own happiness and success. Kravitz will help anyone learn how to build better interpersonal skills by developing guidelines on how to manage reactions and raise their level of emotional intelligence. Developing “People Smart” Strategies include: improve relationships in business and social settings; stop wasting time and energy on negative emotions; manage emotions and communicate intelligently, increase flexibility, enthusiasm, and teamwork.
Books by Michael Kravitz, Ph.D.