Effective Customer Services Starts at the Top
Program Titles
- Building rapport / positive relationships with clients
- Marketing goes way beyond selling
- Hiring, Motivating, Training and Retaining Good People
- Creative Management Skills
- You Can’t Separate Effective Customer Service from Effective Sales Skills
- Realistic Thinking and Positive Doing
- Ethics in Today’s Business World
- Managing Change
- Ethics in Today’s Business World
Since Mike’s whole background is in the field of sales, business and management, he relishes those speaking opportunities that enable him to work with salespeople, (retail or outside), business executives or entrepreneurs. You can be assured that Mike speaks with authority on any phase of the sales process.
Book Mike Frank for your Event!