- ABC’s: Above & Beyond Customer Service
- Simply meeting customer expectations is no longer enough.
- Your customers must be impressed and excited, and the service must be memorable.
- An empowerment strategy for today’s workplace
- Empower employees to choose their own attitudes
- Discover how positive attitudes create positive action
- Give employees greater personal satisfaction and professional success
- Say yes to Adventures in Attitudes
- It’s Our Pleasure To Serve You!
Nikki Sweet, known for her captivating Customer Service Programs and innovative service philosophies, Nikki Sweet’s creative approach has taught professionals and their organizations to think “outside” the boundaries while serving and maintaining customers.
Technology’s impact has caused millions of customers to explore and alter their lifestyles thereby creating a significant market which now lives, works and communicates beyond traditional boundaries.
Reaching these customers requires companies to make significant changes in their approach when serving and caring for these customers. By “taking service beyond the boundaries” companies step to the forefront in market share and profitability.
Nikki’s brilliant programs are most compelling and are responsible for waking up companies and their employees to a new way of thinking and serving.