- MUTUALITY – Client and consultant must benefit.
- EFFICIENCY – All activities must add value.
- INNOVATION – Seek new paradigms.
- Using Professional Certifications to Add to the Bottom-Line.
- Adapting Six Sigma to Career Development.
- Data Quality Measurements in a Hospital Data Warehouse.
- Optimizing Quality Goals by Differentiating Six Sigma Project Types.
- Revolutionizing Health Care Economics by Improving Patient Engagement
- How Technology Will Shape Tomorrow’s Health Care Jobs
- How Has Quantitative Analysis Changed Health Care?
- How Engineers Are Transforming Healthcare Systems Analysis in Hospitals
Richard Biehl, Ph.D., on Healthcare Systems Engineering program a information technology and quality practitioner with many years of experience.
Biehl, Ph.D., specializing in quality assurance, logical and physical data architectures, application architectures, and strategic planning for the business application of information technology.
With a background ranging from requirements definition to application design and construction, including data base administration and systems programming, Rick uses his experience to affect a multi-disciplined approach to the application of information technology.
Rick’s current emphasis is on integrating quality assurance and software engineering disciplines in a systematic approach to the application of Six Sigma to information technology.
Six Sigma for IT results in high quality business systems that are capable of internal self-correction and that can be held accountable for business and technical requirements through data visibility provided by management dashboards and scorecards. The rigor of Design for Six Sigma (DFSS) tools provides a platform for enabling the analysis and design patterns that have been identified and tested over a career to systematically enhance systems value to the business.
Process Capability – To help clients understand and implement the state-of-the-art methods, disciplines, techniques, and tools needed to produce quality information systems.
Product Standards – To help clients establish the standards and procedures necessary to promote consistency and innovation in the delivery of information technology products and services.
Measurement – To help clients establish information technology metrics for quality, productivity, and customer satisfaction to self-assess and benchmark.
Continuos Improvement – To help clients combine the dimensions of leadership, process capability, product standards, and measurement to create a culture of continuous improvement.