- Enhancing the bottom line
- Understanding the principles: Principles are constants that don’t change
Rick Phillips, sales and management, “People are still taught to memorize words and techniques…instead of understanding the principles. Principles are constants that don’t change.”
Rick addresses vital issues of your group, often cutting to the core of problems with a skill shared by few others who approach the podium.
Rick’s experience in marketing and management helps him provide clients with vital high content programs that feature meaningful step-by-step methods for enhancing the bottom line.
Rick helps people set new expectations for themselves and establish non-punitive “zero tolerance” for mediocrity within the organizations they lead.
He examines the effects of customer service and develop workable systems for small to medium businesses.