Innovative Thinking
Program Titles
- Leadership and the Customer Revolution
- The Call for Leadership
- Better, Faster, Different…delivering superior service
- Leading Change… No Theory, No Learning
- The No Spin Zone Creating Customer-Centered-Communications
- Legendary Serviceä: The Ten Fundamentals
- Challenges of the Customer Revolution
- Leading Change… No Theory, No Learning
- Employee Retention
Rick Tate, projects for clients around the world challenging people’s mind-sets and developing new ways of thinking.
Rick is an internationally recognized expert on service quality, leadership development and organizational excellence.
Rick is a captivating and motivating, whose use of stories, examples, anecdotes and metaphors provides a unique learning experience for audiences.
He speaks to literally thousands of people a year from groups of ten senior executives to thousands of front line employees.
His client list is extensive and reads like a “who’s who” of business.
It includes such notable organizations as Disney, Coca Cola, Johnson & Johnson, Motorola, American Honda, Brinker, Xerox, IBM, Perrier, National Park Service, Norwest, Publix, Norstan, Manpower, Bank-One, Nortel and J.C. Penney
Books by Rick Tate
- Leadership and the Customer Revolution
- Legendary Service
- People Leave Managers…Not Organizations! – Action Based Leadership
- Frontline Service
- World Class Customer Service and The Service Monkey
- Service Leadership: The Ten Fundamentals
Book Rick Tate for your Event!