Strategies and Action Steps to Delight Your Customers NOW!
Program Titles
- The Secrets of Superior Service
- Service Encounters of the Third Kind
- Service Recovery from the Customer’s Point of View
- UP Your Service INSIGHTS True Stories of Winners and Losers in the Quest for Superior Service.
- The Best of Active Learning
- Leading the Service-Focused Culture: Creating Superior Service from the C-Suite
Ron Kaufman is an internationally acclaimed innovator and motivator for partnerships and quality service.
He is one of the most entertaining speakers and innovative curriculum designers to enter the service training industry worldwide.
He provides clients with upbeat yet practical education through keynote speeches, interactive workshops, teambuilding programs, management retreats, conference games, and customized curriculum.
He designed the active learning elements of a service curriculum that now features more than 100,000 graduates from over 800 different companies and organizations.
Ron’s unique approaches to learning and leadership include history-making events on the Great Wall of China, the Capitol Mall in Washington DC, and St. Basil’s Cathedral in Moscow’s Red Square.
His activities have been featured in LIFE Magazine, the New York Times, and television. With many years of professional speaking and training experience in countries worldwide, Ron’s clients include multinational corporations, local firms, and government agencies in high technology, financial services, medical services, manufacturing, retailing, hospitality, entertainment, transportation, and public recreation.
Books by Ron Kaufman
- UP Your Service! Insights
- Strategies and Action Steps to Delight Your Customers NOW!
- UP Your Service
- The Best of Active Learning
- Uplifting Service The Proven Path
- Lift Me UP Service with a Smile
Book Ron Kaufman for your Event!