- Understanding Customer Accountability: Are You Accountable to Your Strategic Intent?
- Proven principles that apply to today’s businesses and lifestyles
- Deliver a message and put your team/s in gear
- Accountability is your competitive advantage tm
- When organizations embrace accountability at all levels, performances improve and competitive advantages emerge
- Differentiate to Create a Strategic Advantage
- The oldest profession in the world really is sales
- Create a Culture of Accountability in Your Organization
- No More Excuses is gripping, entertaining and hysterically funny
Sam Silverstein (‘sil-v?r’sten) mixes humor, sarcasm and a heavy dose of the truth to entertain and challenge audiences.
He teaches proven principles that apply to today’s businesses and lifestyles.
From AFLAC and Prudential Financial to Lucent Technologies and Coldwell Banker, a large range of companies look to Sam to help them deliver a message and put their teams in gear.
Accountability is not a consequence. Accountability is your competitive advantage!™
Say “No” To Crap
Shortly after new Nike CEO took over the reins at Nike he had a conversation with Steve Jobs of Apple. Parker, who had worked with Jobs before on a joint Apple and Nike project, asked Jobs if he had any advice. At first Jobs was reluctant but then passed and said, “Nike makes some of the best product in the world. I mean, product you lust after, absolutely beautiful, stunning product. But you also make a lot of crap. Just get rid of the crappy stuff and focus on the good stuff.”
Jobs credits much of the successes that Apple is enjoying to the fact that they said “no” to products and opportunities in the past. He feels that if they had not dumped the Newton project they would have not seen the opportunities that existed with their mega success iPad.
We focus so much of our time on what we can be manufacturing, selling or doing but many times we don’t take the time to figure out which products or services we should not be manufacturing, selling, or spending our time doing.
There is really two issues at play here. One is knowing when to say “no” and the other is focusing on products and services that can be significant, really cool and set us apart from the competition.
We get trapped doing what we have always done because it is so easy. We know our old products and services. We have always done it that way. We are comfortable with our work habits and tasks that we perform day in and day out. The truth is that no new meaningful growth can happen unless we create the space for that breakthrough.
They key is being able to say “no” and eliminate tasks, products and services so we have the space to try new products, offer better services and spend our time delivering greater value to stakeholders both inside and outside the organization.
Accountable, strategic thinking leaders look for what they can eliminate and they create the space to grow and excel.
Books by Sam Silverstein