How to deliver outrageous service.
Program Titles
- Lights, Camera, Action: Ideas You Can See, For employees
- Wows and Bloopers
- MicroBranding…Build a Powerful Personal Brand & Beat Your Competition
- Why Service Stinks…and Exactly What to Do About It!
- Extreme Performance
- Positively Outrageous Service
T. Scott Gross shows you how to deliver Positively Outrageous Service. Look to T. Scott Gross to find thought provoking ideas, trends, and tidbits. He is best known for his high energy platform skills. His gentle humor keeps audiences laughing while they learn handfuls of practical ideas. Whether speaking to a corporation or national association, Scott is a storyteller extraordinaire, comfortable with audiences of any size. He is most at home with professionals who have high customer contact.
Scott is a master at removing mystery. His ability to communicate complex ideas simply comes from years of hands-on experience as an entrepreneur who has also lived the corporate life. He will tell-it-like-it-is and your audience will love it!
Books by T. Scott Gross
- Positively Outrageous Service
- MicroBranding
- Why Service Stinks
- When Customers Talk
- Borrowed Dreams
- New & Easy Ways to Win Customers for Life
Book T. Scott Gross for your Event!