- Fatal Mistakes That Business Owners Make and How to Avoid Them
- Manager and Employee Development
- Sales & Marketing: Handling Objections
- Paradigms and the Process of Innovation
- Re-thinking Your Service Strategy
Tom Borg, (Master’s Degree in Educational Leadership), is a business and organization speaker who delivers, focus on, Managerial; Employee Performance and Customer / Client Service.
Tom has worked with his clients and helped them to develop their service culture. He does this by working with their most valuable assets; their managers and employees.
He shows his clients how to think outside the box and take action to acquire and retain their customers and clients. The results lead to a measurable increase in his client’s market share and profits.
His client list includes hundred of companies, organizations and non-profits such as Ford Motor Co, AT&T, Eastern Michigan University, Tecumseh Public Schools, Plymouth-Canton Public Schools, the Red Cross, and many small businesses. Over the span of his speaking career, Tom has trained thousands of program participants in Canada, Saudi Arabia and throughout the United States.
His business articles and white papers have been published globally and have appeared in publications such as Crain’s Business, the Detroit Free Press, Corp Magazine, MI Retailer Magazine, and many other publications.
Books by Tom Borg