- Communications – change communication, open-book management, communicating corporate culture and values, giving effective presentations
- Negotiations skills – strategic alliances and mergers, internal negotiations, sales and purchasing, multi-party and cross-cultural negotiations, influencing without authority
- Team development – how to build high performance teams, problem-solving and decision-making in teams
William L. Davis, Ph.D., is a former manager of interpersonal communications at NCR Corp. He consults with a number of organizations on communication, leadership, performance management, team development and negotiations. He has extensive experience working with companies on a wide variety of human resource matters, including organizational transitions, performance evaluation, employee orientation / training, and staff development. He also serves as an executive coach to leaders who are looking to improve their influence and effectiveness.
“Negotiating and Deal Making” for procurement and marketing folks in three divisions: Institutional Food House, Lowes Foods, Merchants Distributors Incorporated
B/E Aerospace– “Making TeamWork Work” – a teambuilding intervention for the Information Systems group
Cogentrix Energy– have provided consulting in human resources and leadership and management development interventions to this major independent power producer (IPP)
Constellation Energy– have provided leadership and management development interventions to this major energy producer
Fru-Con– “Execution: The Forgotten Leadership Behavior” for project managers at one of the largest construction and engineering firms in the U.S
Krispy Kreme– “Negotiating Corporate Change” and “The Use of Strategic Narratives” for managers selected to attend their Leadership Institute
Republic Mortgage Insurance Corporation– “Internal Influencing and Negotiating” for Project Office (IS) group
Scripps Networks– “Negotiating and Communicating Corporate Change” for managers from three divisions: Food Channel, Home & Garden Television (HGTV), Do It Yourself Network (DIY)
Professor Bill Davis said it’s important to tie better pay to giving customer-service employees the authority to make a decision. He said that, besides paying low wages here, employers are also outsourcing many jobs, particularly telephone operations, to such places as India with great savings and no loss in service.
“Leading the leaders: W-S consultant offers customized approach to employee training,” Business Journal – Triad. Training and development programs are usually among the first to be jettisoned during economic downturns, said Davis. But more organizations are trying to find ways to maintain some level of training. “There’s no doubt that it’s coming back. It’s often viewed by companies as overhead and expendable, but the smarter companies would never cut it. They view development as a business objective.”
“Pricewaterhouse offers mid-market benchmarking,” Business Journal – Charlotte.
“Leaders need to respond in tough times,”
“Mind your manners,” Business Journal.