Devoted to improving the skills of people at work.
Program Titles
- Expert in the fields of leadership
- Practical techniques for improving the organizational effectiveness
- Customer service: Team building
Willis Allen is recognized expert in the fields of leadership, problem solving, process improvement, customer service, and team building. His proven and practical techniques for improving the organizational effectiveness of his clients have been used by over 250 organizations. He works with large and small organizations in manufacturing, service, and the public sector. He has a proven track record of getting results for their clients. Here are some of the statistics they have helped organizations add to their annual reports:
¨ Improved productivity by 40 percent
¨ Increased overall revenue by 70 percent
¨ Reduced spoilage (scrap) by 50 percent in one year
¨ Reduced worker’s compensation costs by 82 percent
¨ Reduced turnover to less than ½ of 1 percent in a very competitive labor market
¨ Improved on time deliveries for parts from 85 percent to 93 percent in one year
¨ Produced vast improvements in customer service (based on results of customer surveys)
¨ Improved organization’s image by winning awards from the community and/or their industry.
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