I am gratified by the 249 comments to this post I wrote for The Harvard Business Review and seek your specific tips on quotability, the first step to connecting in this increasingly complex, …
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To stay relevant and sought-after in this increasingly complex yet connected world, strengthen two intertwined traits that will also enable you to lead a more adventuresome, meaningful life with …
What makes a meeting truly stand out from others? It’s not necessarily how much money was spent but how many positively memorable moments the attendee recalls.Many conferences involve a theme, …
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To this day I’m mortified when I see a box of chocolates. Perhaps sharing this story may save you from embarrassing yourself in a similar way. I was in the Antwerp airport, heading back to San …
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The time of the year for performance evaluations is stressful for employees and managers alike. For most managers, stress is a result of not be prepared for these individual meetings. In …
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Childhood Obesity: Whether intentional or not, the food industry has created a market for cheap, addictive, unhealthy foods. Much of the shelf space in American markets, especially small inner-city …
There are a number of companies trying to lure your customers away from your company. Your customers have so many options today that if you don’t have a strong relationship with them, you …
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What do you do when the fourth person to walk on the Moon calls you and says, hate your video, call me and I’ll tell you why.”Well, first you stare at the phone and then listen to the …
We were in France. Our trip-tradition? Buy a piece of art. We have works from St. Petersburg, Ireland, New Zealand, India and, closer to home, New Orleans. It wasn’t until an art shop in Paris …
I just returned from a new business meeting with a potential client who wanted to replace their current agency with an agency that was willing to "think outside the box." This …
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