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Gary S. Goodman, Ph.D.

Secrets of Natural, Born Salespeople

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Program Titles

  • How to Become an Expert Sales Prospector
  • Selling Skills for the Non-Salesperson
  • How Consistently Deliver First-Class Customer Service
  • Monitoring, Measuring & Managing Customer Service

Dr. Gary S. Goodman. He combines years of leading-edge business and consulting experience with a Communications Ph.D. from USC, and an MBA from the Peter F. Drucker School. He also brings a fun sense of humor along with several celebrity impressions to his presentations.

A best-selling author, Gary’s insights and new techniques fill 12 books including Please Don’t Shoot The Messenger!: How To Talk To Demanding Bosses, Clueless Colleagues, Tough Customers, and Difficult Clients Without Losing Your Cool (or Your Job!); Monitoring, Measuring & Managing Customer Service; and 101 Things Parents Should Know Before Volunteering To Coach Their Kids’ Sports Teams.

Gary’s seminars have been sponsored by over forty universities across the country, where he teaches in the Entrepreneurship and Marketing programs.

Gary’s consulting client list includes high-profile names such as Dupont, Fidelity Investments, Polaroid and Symantec. Quoted in Business Week and elsewhere, his original articles appear in scores of prominent publications, including Time Magazine’s Internet edition. He is a popular guest on radio and television programs throughout the world.

Books by Gary S. Goodman, Ph.D.

  • Telemarketing for Non-Telemarketers
  • The Seven Secrets of Natural, Born Salespeople
  • Monitoring, Measuring & Managing Customer Service
  • Please don’t shoot the messenger!

Book Gary S. Goodman, Ph.D. for your Event!

Business Skills – Customer Service – Sales – Telephone

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