There are a lot of ';rules'; in customer service, the six we';ve listed here: Six Cardinal Rules of Customer Service. Each makes a valid statement and will increase the satisfaction of your …
Worst Words To Say At Work
These words and phrases will make you sound noncommittal, undependable and untrustworthy. Let's look at some specific words and phrases that …
How to Boost Your Sales in a Down Market
As a professional sales trainer, I have the opportunity to talk with salespeople, from a wide range of industries, representing a variety of products and services. Based on their feedback, I find that …
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Life: Waste Life No More!
LifebyGunther(Gus) Karger Life is what we makeThe choices we take Opportunities that came and wentThe people we chose as friends The situations we encounteredAll these led to …
How To Upsell Profitably
How to create and sell additional productsAlthough most seminars and workshops come with free outline notes or a mandated manual that the attendee is required to purchase, you can enhance and …
How to Introduce a Speaker & How to Be Introduced
How to Introduce a Speaker and How to Be IntroducedThe speaker introduction is an often overlooked, but vitallyimportant part of setting the stage for a successful presentation.When you accept an …
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