The Winner’s Attitude: The difference between Customer Equity and Customer Loyalty
Discover that you are responsible for the choice to be happy
Mass Customization & Experience Economy Expert
Paul S. Goldner is dedicated to enhancing human performance
The growing pains of a company: Known for real-life message and no-nonsense approach.
Secrets of Natural, Born Salespeople
He has focused in the areas of marketing, customer satisfaction, and related topics
Management: Create a culture that fosters service, both internally and externally
Improved sales & customer service delivery
Culture shift - Showmanship in the Workplace: Creative Concepts
Excellent Service, Handle With Care!
The Lady in Red, Entertainer, TV Host.
Customer Service/Hospitality
Your Agents are Your Clients
How to deliver outrageous service.
Why Women Worry
How to Value Adversity: Considered an expert in adversity
Promoting mutual respect and communication in the uniqueness of the individual.
Marketing: Phone Logic
The Pyramid of Customer Service
Superachiever," advises top management about sales strategy, organization and executive search
Unleash your inner tyrant!: Leadership & management development
Customer Service/Hospitality
Personal Effectiveness Network
Andy combines good clean humor, magical illusions, and a personalized message that gets results.
Team Building and Customer Relations
Igniting Performance is about igniting people: Taming Tornados by Igniting Performance
An innovator in evaluation and the transfer of learning.
Strategic planning: What do you say when you suddenly get the customer's voice mail?
Content-rich sales, customer service, and management programs move people to action.