In today’s global society, the prizes go to those who know how to communicate and move easily among different cultures.
How to maximize planned and unplanned networking opportunities to grow your business
Expert on marketing and customer service: The Inner Secrets of Outrageous Marketing
Etiquette: Discover the details that make a difference in professional dress & image
Culture shift – Showmanship in the Workplace: Creative Concepts
Allow Manny to help you learn how to deal with challenges in Management, Performance, Sales, and Service.
How to Value Adversity: Considered an expert in adversity
Goal Setting: The Power of Managing Customer Expectations
People don’t quit bad jobs, they quit bad environments: Focus your energy on what is rather than what you wish was.
Don’t Just Serve Your Customers – Satisfy Them! Some down-to-earth, practical, easy-to-learn ways to kick your customer service up a notch.
Succeeding with Empowered Customer Service
Heart and Soul Service
Mark delivers practical, cutting-edge insight in a presentation style that has been described as expertise with eloquence.
Perspective and Incredible Customer Service.
Trend-setting marketing expert
Customer Service, Sales & Marketing
A Winning Performance
Building a Business On Her Own Terms
Success Strategies, Change Management, Saneness & Super Star Customer Service
Igniting Performance is about igniting people: Taming Tornados by Igniting Performance
Well thought-out, proven techniques & concepts that can and will reshape you & your entire company’s concept of business.
Motivating others to build high-trust relationships and maximize personal productivity
Connecting with Key Decision Makers:
Vision to be the catalyst for eliminating hidden waste in manufacturing, assembly, customer service, and distribution operations. To this day, that vision holds true.
Her energy, enthusiasm and experience make her both entertaining and informational. Every program is carefully crafted to meet your specific goals and objectives.
Effective Customer Services Starts at the Top
Motivating, teaching and reminding owners, managers and employees how to become exceptional at what they do.
Addresses the complexities, challenges and joys of life and the rewards offered through a life lived in harmony with one’s va
He has focused in the areas of marketing, customer satisfaction, and related topics
How To Be An Island Of Excellence… In An Ocean Of Mediocrity