Manage customer expectations
The difference between excellence and mediocrity is courage. The First Sergeant speaks on being courageous in the face of fear.
The Funniest, Most Motivational Sales Speaker
Customer service is your business: Opening Minds to the Human Side of Business
Communicating with IMPACT
Interactive, Customer Loyalty
Paul S. Goldner is dedicated to enhancing human performance
Paula K. Switzer, MA will help craft the right solution for your organization.
“Take This Job And Love It – Keeping Yourself Fired Up And Motivated About Your Job
It’s Negotiable: Negotiation Skills – The Art of Getting What You Both Want
Steps to Exceeding Customer Expectations
The importance of body language, listening, presentations & negotiations
Phil Bruno – Treat ’em Right: Surviving and Thriving
Selling Skills: Influencing People Positively
Incredible Customer Service for the 21st Century
Customer Service/Hospitality: Insurance
Long after people have forgotten what you’ve said, they’ll still remember how you made them feel.
Success – Prosperity : Living prosperously
How to survive the cut in Government.
On sales, customer service, and productivity
Adventures in the REAL World: Rich and Georganne share their Street Savvy Secrets of Success.
Success Happens: Marketing
Win At Work: personal and professional development
How to increase sales & employee retention by discovering the lost art of customer service.
Real World Teambuilding Strategies That Work
Sales: Overpromise and Overdeliver The Secrets of Unshakable Customer Loyalty
Establish non-punitive zero tolerance for mediocrity within the organizations