Customer Service/Hospitality
Lead with Enthusiasm, Passion and Purpose
Customer Service & The Human Experience: Turning Challenges Into Opportunities
Beyond Hello: A Practical Guide For Excellent Telephone Communication & Quality Customer Service
Communication, Customer Service, Leadership
Motivational, inspirational, fun...and practical!: Outstanding-well researched, educational and entertaining
The telltale sign of a foodie: Restaurateur & food entrepreneur creating an empire
Allow Manny to help you learn how to deal with challenges in Management, Performance, Sales, and Service.
Communicating with IMPACT
Universal Appeal : The Bottom Line Benefit of Diversity
Todd concentrates on helping others break through to higher levels of sales, management, customer service, and marketing achievement.
Jan will help you make a courageous leap in the areas of Customer Service, Communication, and Careers.
She has helped organizations strengthen leadership effectiveness, customer loyalty, customer retention, and employee productivity.
Quick guide to small Business Survival Skills
Rosalind Enright
Customer Service/Hospitality
Steve Farber: Business Leadership: Strategist, social commentator, comedian & all energy
Business: The first Farrell's Ice Cream Parlour Restaurant
Customer Service, Sales & Marketing
Kathleen Fletcher is known as a people equal profits person.
Lisa Ford: Customer Loyalty Expert - How to Utilize Soft Skills for Bottom-line Success
You Make the Difference!: The Chronicles of Sir Vival: Customer Service Under Siege
Customer Service/Hospitality
Effective Customer Services Starts at the Top
Long after people have forgotten what you've said, they'll still remember how you made them feel.
The Ten commandments of Great Customer Service / Hospitality
Touching hearts, minds & funny bones! Using Humor for a Change
How To Be An Island Of Excellence... In An Ocean Of Mediocrity
Putting the Customer First! - It's Everyone's Job
ADHD, Fiction, & Non Fiction in Action!
Business Image and Reputation